Employment opportunity: IT support in NSW


We’re looking for an additional installation, training and support person for our NSW office. Here’s the ad we are running (for the third time) on Seek:

Point of Sale system installation and training.

This is not your typical computer support role.

We’re a 25 year old Australian software company. We develop and support point of sale and back office software for newsagents, jewellers, bike retailers and hair salons.

We are seeking someone with good IT and communication skills to join our support team in NSW. Two thirds of the work involves on site time installing systems and training clients on how to use the technology in house for greater effect. The rest of the time would be at our office in Miranda, NSW.

We’d like you to have a good understanding of business and enjoy working with small business owners and their employees. Strong IT skills are also essential. However, our work is not at the pointy end of technology involving the latest and greatest IT tools. Our clients are small businesses and as such require cost effective business focused tools more so than the latest gadgets.

We offer a career path through our help desk, installation and on to management within the company.

Please find out about us and apply with a letter pitching why you are worth considering. If you just send a resume we will discard your application.

We use this application approach to separate people who understand requirements and communicate well.

Exceptional written and oral English communication skills are essential.

Tower Systems is an equal opportunity employer.

Please do not post this advertisement or the position details elsewhere.

No agents or consultants – we only hire direct.


Applicants must be Australian citizens or permanent residents with excellent English skills.

If you have applied for this position in the last three months please do not apply again.

If the position interests you please email mark@towersystems.com.au but hurry’ We’ve received more than 60 applications in three days. Be sure to read the ad carefully first as we’re ignoring people (50% so far) who do not respond with an appropriate cover letter.

About the author


I own a software company and a newsagency in Victoria, Australia. You can reach me on +61 418 321 338 or mark[at]towersystems.com.au

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By Mark