The POS Software Blog

News from Tower Systems about locally made POS software for specialty local retailers.

ANZ to customers: don’t reply to our letters


I received a letter from the ANZ two weeks ago containing some information which was not correct. I replied to the author. It turns out that I have done the wrong thing. The ANZ does not want its customers responding to the people whose names appear on a business letter. “They’re the department heads, you cannot write to them” I was told by an ANZ staffer yesterday. “You have to call and wait in line like everyone else.” You gotta love the banks.

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By Mark