3M refuses to resolve technical problems


Despite letters and meetings and an acknowledgement of production problems with a model of touch screen we purchased from 3M for clients, 3M refuses to undertake a general recall and rectify the problem. They have agreed to fix the units if and when they fail but they will not recall all even though our experience is that eventually many will fail. We have moved to the Elo touch screens as a result.

About the author


I own a software company and a newsagency in Victoria, Australia. You can reach me on +61 418 321 338 or mark[at]towersystems.com.au

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By Mark