Software support fees


Central to any small business software company and their capacity to enhance software to meet existing user needs is support fee revenue. While we offer discounts from time to time, our support fees have not changed in four years. This is one reason for 90%+ of our client base being covered by support. It enables us to maintain a bigger development and QA team than competitors. It also respects the cash-flow and budgeting requirements of our client base.

About the author


I own a software company and a newsagency in Victoria, Australia. You can reach me on +61 418 321 338 or mark[at]

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By Mark