The POS Software Blog

News from Tower Systems about locally made POS software for specialty local retailers.

Great customer service starts here


Here are some of our customer service team members, based in our Melbourne Head Office as photographed Friday:


These guys are from the most important part of our business. We know that lousy support today will hurt our business tomorrow. It’s why we only hire the best possible people and equip them to provide great service.

Each of these guys has a story to tell, if they were the bragging kind, of amazing service above and beyond. However, it is the day to day calls which set them apart. We take between 150 and 300 calls each day and managing those to closure without rushing the client is not easy. These guys and their colleagues do it and they do it with a smile.

I am proud of our entire support team.

Add comment

Reload Image

By Mark