With the four retail businesses we now operate, the personal experience we are gaining with our remote connection facilities is proving invaluable. Beyond the benefits we access, we are better able to guide our users in organising appropriate connections and security to ensure time and cost effective connection back to their retail businesses from anywhere in the world.
Internet connections are key in all this – business quality broadband access where downtime is almost nil and speed exceptional. Having tried many internet service providers we are now in a position to recommend an ISP we like based on our own consistent experience.
What started for us as a project facilitating connection between our Help Desk and client sites has morphed, along with our retail businesses, into something key to the management of our retail locations. Once again this demonstrates the value of walking in the shoes of our customers.