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News from Tower Systems about locally made POS software for specialty local retailers.

The supply chain challenge for local retailers

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A couple of Tower Systems POS software customers were referenced in a report by the ABC last week looking at supply chain challenges.

Ronald Voukolos, the manager of Fishing and Outdoor World in Darwin, says he has taken a risk and resorted to ordering much more stock than needed, in some cases a year in advance.

“We’ve always been used to being able to buy it as we need it,” he said.

But with the Omicron variant causing crippling staff shortages and transport issues in Australia and the unpredictability of a broken supply chain, Mr Voukolos says the future has become too uncertain.

“Some of the footwear we sell, we placed orders last year in July to get them in 2022.”

But still, he said he is letting people know they could be waiting three or four months on some in-demand items like drinkware, and plastic shoes from Vietnam.

In the bike world, Paul Clancy says customers at Bikes to Fit could be waiting up to two years to buy a particular brand amid a global shortage of parts.

“It’s not just bikes, it’s bike parts, even simple things like tubes and tyres where suppliers are starting to run very low,” he said.

He said that even though the popularity of bike riding skyrocketed during the pandemic, the scarcity of parts has even seen some shops close down.

It’s now “really hard for surviving bike stores”, which are now overloaded with repair jobs, he said.

“We’ve been flat out.”

We are grateful to have been able to continue service of our customers, and to add new customers, all throughout the pandemic. While supply chain interruptions have been challenging, our early stockpiling have ensured we maintained supply throughout.

By Mark

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