CategoryJewellers

Tower Systems has released comprehensive new reporting facilities in its Jeweller Software as a result of user community consultation – taking the software into deeper levels of personalisation and customisation to serve the needs of specialist jewellers.

The best way a specialist POS software company can serve its specialist retail customers is through its software by delivering enhancements that uphold the specialisation of the retailers.

This is what we do at Tower Systems not only for jewllers but for each marketplace in which we serve. Were engage in active consultation bringing retailers to the table to guide our enhancements and developments to ensure our software is relevant beyond expectation.

We think too many software companies get bogged down with being software companies by remaining at a distance from their customers. We know that the best ideas for software enhancement come from the shop floor. This is a place where we are comfortable and where we are actively listen.

The latest jeweller software is receiving good kudos.

We have partnered with a jeweller magazine to pitch the latest release of our specialists jeweller software ahead of presentations to the marketplace. With more jewellers joining our user community thanks to wonderful referrals, we are thrilled to be growing in this important marketplace.

Here is the ad we are about to run:

In a recent Q&A for publication we were asked about what is unique about our software for jewellers. With limited space here is our answer listing the key unique offerings from Tower Systems in its service of jewellers:

1. We are a software company, not a consulting business using software as a mechanism for driving consulting fees.
2. We are in your business. Not a contractor we hire, not over the phone, when we install the system we do it in your business, working with you.
3. Second-hand goods. These facilities have been developed with jewellers and authorities so you have the right records on hand.
4. These facilities have been developed to help you streamline workflow and keep in close contact with customers throughout.
5. Manufactured goods. From concept to manufacture, you can manage and track what you make for whom and when. This is a billing and management asset.
6. We offer more facilities than any other system. These offer you flexibility for driving purchases in the current visit and for bringing shoppers back more often.
7. You have access to extraordinary customisation, enabling you to represent your business son receipts, invoices and other documents how you want.
8. Embedded in our software are facilities for tracking how the software us used. This enables us to help you monitor and reduce employee theft.
9. Retail focussed. The big challenge of retail is to uncover opportunities which you can still leverage them. We have smart reports which unlock for you information about your business which can help you here.

The Tower Systems jeweller software continues to evolve thanks to suggestions from jewellers large and small, in groups and independent.

Our commitment is to provide software you can use to guide more profitable control over your business – without the need to hire a consultant.

Here are 9 ways this software can help your business:

1. Report smart. Our easy to read yet comprehensive reports help you better understand your business without having to hire an expensive consultant to do this for you.
2. Receipts, invoices and other documents can be customised toreflect the taste and style of your business.
3. From repairs to serial number tracking, we help you deliver consistently professional and personal service.
4. Get customers spending more. Our loyalty facility tuned to the unique spending habits of jewellery customers improve the spend per visit.
5. Easy LayBy. You can LayBy with certainty thanks to professional facilities backed by good documentation to your customers.
6. Cut your bookkeeping and accounting fees. From GST reporting to having an up to date P&L, we can save time and money by linking to software like Xero.
7. Connect your online with your shop. Our Web Store facility handles this.
8. Cut theft. When you are not there, our software tracks behaviour. Our free Theft Check service has been successful to catching theft before it is too late.
9. The Tower Advantage^TM. Our professional and friendly help from training to support to business advice. We are not your average software company.

More and more jewellers are looking to reduce the fees they pay consultants to be told how to run their businesses. Jewellers we work with using our Jeweller Software tell us they like that they can produce reports and from these make decisions for themselves – thereby eliminating the need to pay consultants.

Thanks to smart reporting and ever enhancing reporting, the Tower Systems Jeweller Management Software is proving to be a terrific assist for the reduction of outside consulting fees, thereby improving the bottom line of the business.

In our next software release we will make available enhanced reporting which goes even further to helping jewellers in this area.

Jeweller software company Tower Systems is supporting local and independent jewellers with a campaign of encouragement which taps into the real value of small business retailers, like jewellers. This campaign is another way Tower Systems invests in the jewellery retail channel outside of creating excellent jewellery business management software.

Right here, in this campaign, is another example of the Tower Advantage^TM evidence of how we invest in making a difference in and for our small business customers like jewellers.

Local jewellers matter.

Choosing the right jewellery relies on professional advice and there is no better place for professional advice on jewellery than your local independent jeweller.

While the mass retailers spend a lot of money pitching deals, local jewellers have a bigger, deeper and more valuable connection with the local community. Their specialist knowledge and careful buying gives you access to products and services you can trust.

When it really matters, the local specialist services of a good local jeweller beat big businesses or online businesses every time.

Your local jeweller employs local people. Those people have local knowledge. You can build a relationship with them and shop with them through a range of life occasions. You can trust their advice. You’re a friend, not another shopping basket through the door.

Buying from a local jeweller, someone whom you can trust, is better for the customer, better for the community and better for your loved-ones.

This is why local jewellers matter.

Local jewellers employ people who love jewellery. They can enhance the experience with advice and other services. They share your passion. Your purchase is part of their passion.

Big businesses and online businesses probably don’t know who you are. Your local jeweller staff will know you and your area. They can tell you where they products.

At your local jeweller you are greeted with a smile and a handshake. Personal service means a lot, especially if your purchase is important to you.

Here at Tower Systems we are proud to support local jewellers with local Australian software designed specifically for them to help them provide a more valuable shopper experience. We encourage you to shop local when buying jewellery.

The Tower Systems jeweller software is now the most widely used jeweller specific software in Australia.

Our new jeweller software has been well received at the JAA trade show and conference on the Gold Coast.

With one more day to go we are looking forward to meeting with more colleagues and making new friends. Our stand is in an ideal location and from here we have been able to connect with existing customers as well as new prospects.

We are grateful to the JAA for this opportunity.

Tower Systems is showing its new jeweller software at the JAA conference on the Gold Coast this weekend.

What is special about this is that Tower Systems exciting innovation to share with jewellers, innovation jewellers can tap into without having to pay extraordinary consulting fees monthly or annually.

This is software hundreds of jewellers in Australia and New Zealand already love and use daily.

Thanks to the active support of our jeweller community, the software is enhanced and even more valuable and useful. If you are at the JAA conference this weekend, stop by and say hello. We’d love to see you.

With many jeweller suppliers at the Atlanta Gift fair ten days ago, the delegation from jeweller POS software company Tower Systems was able to learn more about how in the US jewellers use software to more deeply and effectively engage with customers.

While some insights were not new, others were and they will be reflected in how we help our jeweller software users this year to enhance their software use experience.

Getting out of the development environment and talking with jewellery designed and manufacturers in the retail-savvy US market has provided Tower Systems with exclusive insights that are already helping the company in its work helping jewellers in 2015.

For commercial reasons we will not share any comprehensive outcomes here as these are best deployed to our customers for their and our commercial advantage.

Jewellers who choose software designed specifically for a jewellery shop have more benefits to gain for their businesses than those who choose a generic everyday POS product for their business.

Whereas there everyday POS software is designed to serve the needs of any retail business, good POS software designed for a jewellery shop has facilities specific to that type of business.

Jeweller specific facilities are important if your jeweller shop is to more effectively compete in a robust retail online and high street retail environment.

Jeweller specific facilities in good jeweller software that can benefit a jeweller retail business include:

1. Customer LayBy or Lay Away facilities.
2. Employee sales tracking.
3. Shopper loyalty – in various forms and to a range of standards.
4. Electronic invoice support from jeweller suppliers.
5. Printing specialist jeweller labels.
6. Handling diamond and other stone details.
7. Serving the need to make up and item such as a ring from metals, stones, clasps and labour.
8. Supporting bundling items into gift packs.
9. Seasonal catalogues such as for Christmas.

Plus much more.

Good software designed specifically for jewellery businesses can help a jeweller make far more from their software investment than they would make from an everyday retail POS software package even if the everyday POS software package is much cheaper.

Tower Systems specialises in providing jewellers with beautiful software.www.towersystems.com.au.