The POS Software Blog

News from Tower Systems about locally made POS software for specialty local retailers.

CategoryMusic instrument shop software

A Covid lockdown To-Do list for local small business retailers

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Here in Melbourne we are in our fifth Covid lockdown. As well as owning our POS software company and working with local small business retailers every day, I also own three retail businesses and several online businesses.

This Covid lockdown To-Do list for local small business retailers is practical advice you can action without cost, to make the most of the lockdown opportunity.

Whether your shop is closed or open but with less traffic, now is an ideal time to work on your business.

  1. List what’s not sold. Run a report listing all inventory in the business that has not sold at all this year. This list gives you a starting point for action. We did this last week for one customer and identified $15,000 worth of dead stock, stock the owner to that point was not focussed on.
  2. Act on what’s not sold. Dead stock is dead weight. If you have long since paid for it, cents in the dollar for it is better than nothing.
  3. Look at what’s been selling with what. Often the items in the same basket are not seen by retailers as items you can put together. This list, which you should be able to get from your POS software, can guide shop floor placement changes.
  4. Front to back clean. Literally, start at the front of the shop and work your want to the back. Clean every single product. We often find that the act of holding every product leads to decisions about some products, decisions we might otherwise not have made. We have just done this at one of our own Westfield shops and the decisions we made along the way have been liberating.
  5. Work on your roster. Look at what usually sells by day of week and by time. Your POS software should be able to help with this. Take time to review your roster to ensure it is set appropriately. Labour is usually the top or second highest cost in a retail business outside of inventory.
  6. Reset the front third of the store. Look carefully at that front third of your store. Make bold changes simply by moving things, so that when shoppers return they see things they’ve not noticed before.
  7. Prepare social media content that leverages you. Using your phone, film short videos of you or a team member talking about products. Prepare these to load over time on Facebook, Instagram and more. Have fun.
  8. If you have a website for the business, write blog posts as they are absolutely the single best thing you can do to attract traffic to the website. A blog post should be single topic, pitch a consistent keyword at least five times and be over 350 words. We have a lot of experience with this and note, again, this is the single most effective online marketing for a website. The only investment is your time – don’t outsource this.
  9. Learn something new. Ask your POS software company for the best report in the software to reveal what you are unlikely to know about your business. Run that report. Read it. Make a list of things you could do. Act on it.
  10. Be a shopfitter. Shopfitters are expensive. Look at an area of your shop that you want to change that you would usually hire a shoplifter to handle. Think through how you can do it yourself. I know many retailers who have done this and vowed to not use shopfitters for such changes in the future.
  11. If you are online, undertake a data driven review of your website. Look at your traffic and the traffic of your competitors. Review your site and theirs. Look for opportunities to attract more shoppers to your site based on the data. Whoever developed your website should be able to collate this data for you.
  12. Personally: refresh. If you can take a break from business, even for an hour a day, read fiction, listen to music you love, go for a walk outside. These nourishing things can help reset mood and that could help you discover new opportunities for your business.

We are a local Aussie POS software company serving 3,500+ local small business retailers with POS software and beautiful Shopify websites. Beyond this, we also offer retail business management advice and help to our customers every day.

Thanks for reading. have an awesome rest of your weekend …

Mark Fletcher | mark@towersystems.com.au.

POS software for music shops helps them serve their community

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Tower Systems is grateful to be growing its community of music shops using the Tower POS software to run their businesses.

Our POS software for music shops offers tools they love, delivering tangible benefits they need and use in the management of music shop businesses.

  1. Club / school / music teacher grouping pricing: Helps you attract community group members. The better your connection with these communities, the more business.
  2. Repairs: Easily track & manage repairs & communicate with customers. This works whether you repair the instruments in-store or not.
  3. Special orders: Easily manage special customer orders for musical instruments and other items that you bring in especially for them.
  4. Pre-orders: Pre-sell stock and be ahead of the game.
  5. Serial number tracking. Track for absolutely sure what you sell if it has a serial number.
  6. Product servicing and check-up reminders.
  7. Genuinely informative receipts: Include information they’ll appreciate, like how to care for a musical instrument purchased.
  8. Catalogues: Setup and manage date-based specials and offers.
  9. BOGO: Increase sales with buy this and get that bundling. For consumables like regularly purchased items this can work a treat.
  10. Customised product labels: Include store name and contact details.
  11. Awesome loyalty: Guide one-time and regular shoppers to spend more.
  12. Seasonal reordering: Easily reorder inventory based on seasonal sales.

You can rent this software without a lock-in contract. A few dollars a day gives you access to:

  1. Specialty music shop POS software developed in Australia.
  2. Software updates as we release them.
  3. Unlimited licences for your retail location. If you need an extra computer, there is no extra software cost.
  4. Shopify / Magento / Woo link. Easily sell online from your POS software.
  5. Xero link. Easing bookkeeping costs and streamlining accounting.
  6. Our OzBiz link – connect to MYOB and Quicken through OzBiz.
  7. Tyro link – safe, fast and easy EFTPOS link for streamlined sales.
  8. PC Eftpos link – easy EFTPOS processing for the major banks.
  9. Easy buy now pay later thanks to Zip Pay and Humm – that Boomers, Gen Y, Gen X and others are using more and more.
  10. Support – help desk access, unlimited training, updates and more.
  11. User documentation. Access to our searchable knowledge base.

This locally made and supported music shop POS software continues to evolve to meed evolving marketplace and broader business needs. It helps local music shops serve and compete in-store and more easily online.

Repairs management software helps small business retailers with workshop and repairs management

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We are grateful to the bike shops, jewellers and other retailers with repairs facilities in their businesses who have helped and guided us as we have continued to evolve our repairs management POS software.

Through our repairs tools we help retailers manage repairs for repairs undertaken in the business as well as repairs works outsourced to outside the business. From the moment a repair is brought into the business it is tracked. This includes recording comprehensive customer details as well as requirements as to the repairs to be undertaken.

The Repairs management tools in our Point of Sale software track labour and parts at each step of the way, providing the business accurate record keeping and the customer good detail of the works undertaken.

Some of the repairs management  functions our specialist retail Point of Sale software’s unique repair features are being used for a range of specialty retailer situations including:

  • In Jewellers: Jewellery and watch workshop repairs, dated manufacturing.
  • In Bike Shops: Bicycle and tricycle repairs, warranty returns.
  • In Garden Centres: Landscaping services management.
  • In Firearms Stores: Gunsmithy and equipment repairs, warranty returns.
  • In Pet Shops: Aquarium installations.

As with all of the facilities in our POS software, we evolve the software to serve evolving needs based on a democratic engagement with our customers. It’s important that we serve the majority when considering software enhancements.

Tower Systems streamlines the repairs process, facilitates good communication and helps bring management certainty to the overall repairs process in your business. It helps local independent businesses provide the kind of professional, personal and efficient repairs services that major corporate stores and online-only offerings can only dream of.

We do this in a small business friendly way. It is current design software created for current needs. Locally made and supported software for local retail businesses with the repairs services offer.

We back our repairs management software with terrific training. We tailor the training to serve the needs of each business, to help them get the most from the software.

Serving a number of specialist retail channels gives Tower Systems the opportunity to provide more comprehensive and flexible repairs/job/manufacturing management software. Our customers continue to provide feedback and influence the development and support of this software feature, from firearms stores to bike shops and more.

POS software made for small business music shops

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Tower Systems offers POS software for music shops. Point of Sale software to help music shops manage sales, repairs, warranty coverage, insurance and more as it brings to life tools and facilities designed to help small business musical instrument retailers to better serve their customers.

Developed on the back of awesome Australian made POS software for toiler specialty retailers, the Tower Systems music shop POS software is unqiue,  niche and highly tailored to the needs of local music shops.

Importing supporters stock files with product descriptions and pricing is easy. The Toower software handles EDI with ease. Indeed, this direct supplier stock file and invoice link frees music retailers for easy access to data direct from suppliers in a modern and 2020 way.

Using the Tower Systems Music Shop POS software, retailers are able to easily and efficiently…

  1. Track all customer purchases. This makes after sales follow up easy and structured.
  2. Track item serial numbers.
  3. Track and manage repairs including those down in-house and those sent out.
  4. Manage marketing to shoppers based on specific purchases.
  5. Provide personal product care information with each item sold.
  6. Bundle items to make packages attractive for parents and to limit the opportunity of price comparison.
  7. Offer buy now pay later to protect business cash flow while allowing customers time to pay for purchases.
  8. Bring in supplier electronic invoices.
  9. Bring in supplier stock files.
  10. Encourage one-time shoppers to spend more in a visit.
  11. Personalise receipts so they are beautiful and functional.
  12. Sell anywhere, any time.
  13. Sell online through a beautiful Shopify link.
  14. Link to Xero and cut the cost of bookkeeping.
  15. Link to EFTPOS to reduce keystrokes and mistakes.
  16. Steamline the sales counter.
  17. Order based on real sales data – thereby reducing over stock and dead stock.

Respecting the capital needs of retail, our music shop POS software is available for rental for $145.00 a month. For this you get…

  1. Specialty music shop POS software developed in Australia.
  2. Software updates as we release them.
  3. Unlimited licences for your retail location. If you need an extra computer, there is no extra software cost.
  4. Shopify / Magento / Woo link. Easily sell online from your POS software.
  5. Xero link. Easing bookkeeping costs and streamlining accounting.
  6. Our OzBiz link – connect to MYOB and Quicken through OzBiz.
  7. Tyro link – safe, fast and easy EFTPOS link for streamlined sales.
  8. PC Eftpos link – easy EFTPOS processing for the major banks.
  9. Easy buy now pay later thanks to Zip Pay and Humm – that Boomers, Gen Y, Gen X and others are using more and more.
  10. Support – help desk access, unlimited training, updates and more.
  11. User documentation. Access to our searchable knowledge base.

The $145.00 is charged per 30 days, in advance. Access can be cancelled at any time. You can also choose to purchase the software outright.

Awesome Australian made music shop POS software

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The music shop POS software from Tower Systems is packed with facilities music shops can use to run more efficient and enjoyable businesses.

  1. Say goodbye to LayBy With our buy now pay later options.
  2. Serial number tracking. Record vital details that customers will appreciate.
  3. Instrument care. Include on receipts details for proper care of the instrument purchased. This can be included automatically.
  4. Repairs management. Tracking from when the instrument is Brough in to when it is collected.
  5. Make more money offering special orders that you can easily track from the counter and notify shoppers by email or text when the goods arrive.
  6. Get one-time-only shoppers spending more with an awesome and differentiating loyalty facility.
  7. Sell online easily, direct from your POS software. We link direct to Shopify and Magento.
  8. Bring customers back with reminders on dates important to them including product tune / service opportunities.
  9. Save money on bookkeeping by integrating with Xero easy to use accounting software.
  10. Make more money from the one time only shoppers.
  11. Save time, load electronic invoices from suppliers.

Respecting the capital needs of retail, our music shop POS software is available for rental for $145.00 a month. For this you get…

  1. Specialty music shop POS software developed in Australia.
  2. Software updates as we release them.
  3. Unlimited licences for your retail location. If you need an extra computer, there is no extra software cost.
  4. Shopify / Magento / Woo link. Easily sell online from your POS software.
  5. Xero link. Easing bookkeeping costs and streamlining accounting.
  6. Our OzBiz link – connect to MYOB and Quicken through OzBiz.
  7. Tyro link – safe, fast and easy EFTPOS link for streamlined sales.
  8. PC Eftpos link – easy EFTPOS processing for the major banks.
  9. Easy buy now pay later thanks to Zip Pay and Humm – that Boomers, Gen Y, Gen X and others are using more and more.
  10. Support – help desk access, unlimited training, updates and more.
  11. User documentation. Access to our searchable knowledge base.

The $145.00 is charged per 30 days, in advance. Access can be cancelled at any time. You can also choose to purchase the software outright.

We are local. Tower Systems serves 3,500+ specialty businesses. If you think we could help you, please call…

POS software for music instrument shops

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Tower Systems is thrilled to offer POS software that serves the needs of music instrument shops. An experienced music instrument retailer and repairer discovered our software and let us know that we have facilities in the software ideal for their business.

The facilities in our POS software that can be useful in music instrument sales and repair include:

  1. Repairs management – including in-house and out of business repairs.
  2. Serial number tracking. Some instruments come with a unique serial number. This can be tracked to the customer.
  3. Product care support. This is a big help as some musical instruments require special care and that this can be automatically served is a bonus.
  4. Handling customer special orders. This is a real treat as many instruments are sold as a special, one-off even, order for a customer. Being able to record and track this will help.
  5. Managing bundle sales: instrument, case, warranty coverage.
  6. Tracking product purchase anniversaries. This can help with marketing back to customers to guide them and encourage them for future purchases, or for warranty or care support.
  7. Flexible management of the application of freight costs to product sale prices.
  8. Webstore data flow for easy online selling.
  9. Payment options for instruments including buy now pay later.

These facilities are in addition to the awesome facilities you expect to see in good POS software for small business retailers.

The software can run in a single store as well as multiple stores. This sees it working well for local small businesses as well as bigger businesses with multiple outlets.

Tower System is grateful for the opportunity to help local and independent music instrument and repairs businesses to better serve in their local communities and online.

It is said that music is life. Helping local music shops helps local communities in our eyes and that is a wonderful use of our software. We are grateful to have been found to have something of usefulness for local music and instrument retail businesses.

We love it when our software is food to be useful in another marketplace, one in which we have not been specifically targeting in the past. But here we are: music instrument shop software!

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