The POS Software Blog

News from Tower Systems about locally made POS software for specialty local retailers.

CategoryPOS Software

Is our POS software right for your local community?

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The question we are asking today may sound a bit obscure, but it is 100% relevant to local small business retail.

Is our POS software right for your local community?

We pose the question to retailers considering POS software because embedded in the question is the bigger question abut what is right for your local community.

If you pitch shop local at all in promoting your business in-store or on social media then this question is key for you, because in calling for your local community to shop local you would want to back this up with your own shop local approach to your business decisions.

Is our POS software right for your local community?  This question is all about shop local – for our POS software is locally made and supported for local specialty retailers. We have competitors in the marketplace that are overseas businesses with overseas software developers and overseas help desk people.

Shop for POS software with us and you are supporting local IT. This is why we like the question Is our POS software right for your local community?  If shopping local matters to your local community then that is a factor in the software you choose.

Of course, you need to choose software that is right for your business and the software company that is right for your business. But, if after all your research it is us and someone else and Tower Systems, being local could be the factor that is the differentiator because our situation aligns with your situation, our value proposition aligns with your value proposition. These are factors when shop local matters to your local community.

We are proud to support local software innovation and to develop local IT skills. These are things that are important for Australia and our small software business plays a role in this.

Is our POS software right for your local community?  Only you can know the answer to this question. Today, we hope that our words were useful in your consideration as to the right POS software for your business.

Tower Systems is a specialty retail focussed POS software company. We are grateful to serve more than 3,000 local small business retailers across a broad range of specialty retail channels.

Is our POS software right for your local retail business customers?

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This is a serious question: Is our POS software right for your local retail business customers?

Today’ we’d like to explore why this is a serious question, an important question, a question every local retailer could ask themselves.

Is our POS software right for your local retail business customers?

Retail businesses exist to serve their customers. This is especially true for local retail businesses, small retail businesses, specialty retail businesses. If your POS software doe snobs help you in this mission, it may not be the right POS software for you. that does not make it bad POS softwares just, maybe, not right for your business.

The right POS software for your customers is software that serves their needs for us you are able to well serve the needs of your businesses you will find success for your business.

This is why when considering POS software for your business it is good to ponder this question that we ask ourselves when talking with a sales prospect: Is our POS software right for your local retail business customers?

We want to understand your business and how it serves customers and how you think it could even better serve customers. We then consider your answers in the context of what we know that our POS software offers. Once we have this information, we can form our own view as to whether our POS software helps you serve your customers. If we don’t think our POS software does this, we will say so.

Good POS software for your retail business helps you serve customers how, when and where they want. It gives them the information they want. It helps you reach out at the right time to customers. It helps your customers enjoy your business more. It helps you provide the value-add that your customers will love and through which they will want to visit your more frequently.

Is our POS software right for your local retail business customers? Only you can know this for sure. Our desire is to help you discover what we can do and how we can do it so that your decision is fully informed.Now, if all this feels too complex, remember that the right POS software will deliver more financial and emotional value for your business than you expect. It’s the measure twice cut once rule. Time spent now on a question like this can help you avoid a mistake.

Tower Systems builds and supports specialty POS software for local specialty retailers.

Is our POS software right for you?

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Yes, you, we are asking you. This is a personal question directed at local retailers, small business retailers.

Is our POS software right for you?

We think this is a question any local retail business owner needs to answer for themselves prior to purchasing POS software, prior to making that decision for themselves.

Yes, it is a personal decision, like any vital and important decision you make about the business.

You have to feel good abut the decision. It has to feel right. It has to fit. It has to be the decision you are comfortable and happy with.

We say, take your time, research thoroughly, be sure of what you want, be sure of the people you will deal with. It’s your business after all and every decision you take in and about the business is a reflection on you. This is why we say the decision about the best POS software for your local retail business is likely to be a personal decision for you.

Is our POS software right for you?

We are not seeking to be combative or offensive in asking the question. rather, our goal is to help you make the decision that best serves your own needs for if they are served then the POS software you choose will serve the needs of the business as well. It starts as a personal decision and evolves into a business decision.

The way to answer the question Is our POS software right for you? is by being personally involved, looking at software, talking to people from the company, talking to existing customers, being sure about your needs and being sure about your ultimate decision. If you are not sure, don’t rush, there is no hurry – expect sometimes from the software sales person who is chasing a target. We will not pressure here at Tower Systems – we are here for the long haul. make your decision when it is right for you.

So, Is our POS software right for you? We hope so. But, if it is not, we will wish you all the best. We may even suggest other POS software to consider.

Tower Systems makes specialty POS software for selected niche retail channels. Our focus is on local small business retail.

How Tower Systems has been helping NSW and ACT businesses through the challenging Covid lockdown

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When the lockdowns in NSW and the ACRT were announced, Tower Systems reached to local small business retailers with practical help on how to work on their businesses with minimal cost, to make the businesses more valuable today and, especially, post lockdown.

Through a carefully created offer, we pitched practical help that included free advice with ideas that could be implemented without any outlay through to more commercial engagement that made our specialty retail POS software more affordable.

Tower Systems is an Australian software company. We make POS software for specialty retailers: jewellers, produce businesses, farm supply businesses, gift shops, garden centres, bike shops, bookshops, pet shops, toy shops, fishing & outdoors shops, music shops, sewing shops, mobility scooter businesses.

At our website, www.towersystems.com.au, you can see a video for each specialty retail marketplace we serve.

For a personal demonstration, please email sales@towersystems.com.au or call Tim or Justin on 1300 662 957.

We are grateful to serve 3,500 local specialty retailers with our locally made and supported POS software.

Rent from a few dollars a day.

You can rent our software for a few dollars a day with no extra cost for more computers. Software rental includes:

  • Software updates.
  • Software support, human based support by our own team of retail specialists.
  • Extra training when you need it.

And, in our POS software, you have access to our Xero link, MYOB link, EFTPOS links for major banks, Tyro EFTPOS link, Zip, Humm and Afterpay access for buy now pay later, Shopify integration as well as Woo and Magento.

Plus, we have awesome loyalty tools, smart reporting, easy importing of electronic invoices and a pathway for converting from other software.

Limited time offer: $1,000 off training and setup package.

We charge for the two and a half days of training, setup and tailoring of software settings for your specific business. Right now, for NSW and ACT retailers we offer $1,000 off. This limited offer is put to respect the challenges you’re facing right now.

To find out more, please email sales@towersystems.com.au or call 1300 662 957.

This Covid lockdown offer was embraced by plenty of business owners keen to work on their businesses. We re grateful to be able to help.

Tower Systems supports op. shops and charity shops and community enterprises with tailored POS software

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Local op. shops are part of the retail landscape across Australia. Run by churches, community groups and charities, these shops serve the vulnerable in our community while raising funds for vital local community projects.

Op. shops have unique needs when to comes to managing them. The needs are similar to those in charity shops and other community enterprise retail businesses.

Tower Systems is grateful to offer low-cost POS software for charity shops, op. shops and community enterprise businesses. This is software made for these retail situations, designed to help these community-focussed shops serve their goals, to fulfil their missions.

Charity and op. shops are unique and loved businesses, providing valuable service to the local community and to those supported by the charity. Here is some of what you can expect from the Tower Systems POS software for op. shops / charity shops / community enterprises:

  1. Easy shopper loyalty.  While the software offers a loyalty points system, we have found the cash-off approach in our loyalty tools works better in local retail. People understand money. A receipt showing an amount they can save on their next purchase gets, usually, at least 20% of people spending more that visit.
  2. Manage inventory your way. You can sell by barcode, products code, department, category within department, price point. You can sell, measure and report at the level point appropriate to your needs.
  3. Easy to learn. We have found that in community enterprises easy to learn / easy to use really does matter. Volunteer turnover makes this essential. We can record training specific to your needs and make these videos available for future volunteers.
  4. Secure. You can lock down parts of the software to secure them for management access only.
  5. Check and balances. This software guides processes. It also provides hidden tracking so you can investigate should the need arise.
  6. Club / group marketing and support. Leverage clubs and community groups with offers and pricing just for them.

This Australian made and supported charity / op. shop POS software does much more than what’s on this list. See it for yourself, live and obligation free, to see if it could serve you and your business. We’d be glad to show it to all involved in the operation.

We started din this space many years ago with our first church shop software and it’s evolved since for bigger businesses in this space as well as for much smaller businesses. We are grateful to help these organisations in their commitment to community service.

Advice for small business retailers considering SquarePOS for their business

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Square POS is an American Point of Sale program that is pitched to small business retailers as low cost and easy to use.

There is no doubt that Square POS is easy to setup. As to cost, you need to do your homework to fully understand how costs of using Square POS accrue for a business. Look at your sales, how many transactions each day and the total value of those. Then calculate the cost of Square POS based on your business performance numbers. It is only after you have done this that you are able to calculate the actual user costs of SquarePOS for your business.

Tower Systems offers an alternative to Square POS that does not have any costs associated with transaction volume or transaction value. In other words, using the Tower Systems POS solution your POS software usage, software access and support costs are capped, you know exactly the cost of the software for your business on a daily basis, and it is only a few dollars a day for the software and real human support access.

If you are interested in Square POS for your business, call Square. Pick up the phone and call them. Have some questions ready to ask. We suggest you call Tower Systems too on any of our local office numbers, our mobile numbers or our national sales line 1300 662 957. Or, email us at sales@towersystems.com.au.

If you did call Square POS, or at least try and call them, and then you called us … we think you will have had very different experiences. we say this because one of the reasons local small business retailers go with our POS software over Square POS is because of the easy access to customer service, the human access to customer service, and that we are genuinely local.

POS software can be complex and confusing. A quick phone call with a human can easily answer any questions. It’s when you can’t reach someone that it can be frustrating. This is why we say call square POS with a question or two. see how they respond and factor that into your consideration as to the right POS software solution for your local retail business.

Only you can determine the best POS software for your specific business. Our core suggestion is do your homework, fully understand the costs and benefits of each software package under consideration.

New video: repairs software embedded in POS software helps local retailers

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If you offer repairs services in your retail business, the repairs management software offered by Tower Systems as part of its POS software solution could prove ideal for managing repairs for your business and for the customer experience.

Jewellers, bile shops, scooter businesses, music shops, fishing and outdoors shops, farm supply businesses and more all use the repairs facilities to help them manage customer repairs.

Here is a new video we shot in which we explore some of the features and benefits of our POS software integrated repairs software:

Helping local small business retailers work on their businesses during lockdown

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The latest Covid lockdowns in Australia are being embraced by many small business retailers as an opportunity to work on the business, and our POS software company is grateful to be able to help. And, help we are.

Here are some of the ways we are grateful to help local small business retailers to encourage more enjoyable, successful and valuable businesses.

  • Data de-cluttering. We have a structured process for helping retailers using our POS software to eliminate dead data. This data that has no relevance to the business today and into the future can be a burden. Our approach is careful, structured and comprehensive in helping the retailers to clean house, thereby seeing more clearly into the future.
  • Visual refresh. With so many settings in our POS software, retailers can make the software feel new and as a result more enjoyable. We sit with customers, learn about their needs and make some changes to give them a fresher look and feel.
  • Learning new stuff. People don’t know what they don’t know. We chat with them, test their knowledge boundaries and extend them through professional POS software training. From one-on-one to group training. From self-study to bespoke, our training does help detailers and their team members learn more about our POS software.
  • Streamlining workflow. We look at how things are done and offer suggestions for more efficient workflow, with the POS software at the core of this. In the back room. At the sales counter. Our workflow guidance and engagement can help local retailers improve efficiency.
  • Rooting out evil. People are known to misbehave in retail; businesses. yes, we are talking about theft here. People steal. Customers steal. Staff steal. Not everyone. Not even the majority. All it takes one to hurt,. in our POS software we have secret tools that can reveal what is happening.

Our goal is to help local small business retailers learn more and get more from their POS software. We have these and other programs and opportunities for achieving this, for making good business use of any downturn in shopper traffic because of Covid lockdown or related challenges.

As a wholly engages POS software company with excellent retail experience, Tower Systems is here to help local small business retailers improve their situation.

Charity / Op. Shop / Community POS software

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While we serve many charity / op. shop retail stores in many different situations, we know this every shop is unique, with its own requirements. Our goal is to offer software that is as useful as possible, while being affordable for these tight budget businesses.

Here are answers to some of the questions we have been asked about our Charity / Op. Shop Software over the years.

When you are ready, we’d love to show you our Charity / Op. Shop Software and through that show you answers to other questions you have.

Does the software support community member pricing? Yes.

We work on behalf of several local charities. Can we track purchases by their members as a fund raising tool? Yes.

We have a lot of volunteers, is the software easily learnt? Yes.

We report to a board, are there good checks and balances? Yes.

Do we have to barcode everything we sell? No.

Can we compare the performance of different categories of what we sell? Yes.

Can we report on sales by product type so we can understand the categories that sell? Yes.

Does the software produce WAS / NOW price labels so we can show what something would cost in a regular store? Yes.

Our manager is off-site. Can they access the software from there? Yes.

Does the software support a loyalty program? Yes, there are several loyalty options that work in different situations from infrequent shopper visits to regular shopper visits.

Can we set a quantity purchase price for items? Yes.

Can we bundle items together, like into a hamper, and easily sell that? Yes.

Can the software handle tracking sales to group members to calculate a rebate for the group?Yes.

Can I include product care instructions on the receipt? Yes.

Does the software track where I have stored a box for an item? Yes.

Does the software handle LayBys? Yes.

Does the software connect with my website? We partner with Shopify, Magento and WooCommerce and offer direct links to these.

Can I email receipts? Yes.

Can I track where my customers come from? Yes.

Do I have to pay for software on additional computers in my business? No.

Can I connect with my EFTPOS terminal? Yes. We have a direct link to Tyro and through Linkly we connect to all major banks.

Can I use my existing hardware? Yes, as long as your hardware meets our minimum standards.

Can I use my existing data with the software? Yes. We’d like to check your data to be sure. We will advise what can be safely brought across.

Does it integrate with Xero? Yes.

Find out more at www.towersystems.com.au/charity.

Retailers loving POS software update

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The update to the Tower Systems POS software released last week is attracting kudos from customers.

Thanks for the software update. It’s awesome. Thank you for including my suggestion! It was a small idea but it means a lot to me.

Including some new features as well as enhancements to existing features, retailers can review the update contents prior to deciding if they wish to load the update. This puts them in control.

With much of the update content coming from our proprietary Software Ideas platform and voted on by our customers, we knew this update would find plenty of love.

What’s critical about this and all of our updates is the steps they take to creating something even more useful and valuable to the niche business needs of our specialty retailer customers. We cover needs that are considered too niche by many software products.

Previewing new POS software

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We have announced details to our POS software customer community of a preview opportunity for the next major release of our POS software.

This customer exclusive preview will demonstrate new facilities under development, providing existing customers an opportunity to comment and, through this, to guide the pathway home for these new facilities.

Our approach to active engagement with customers through the POS software enhancement process is something we have followed for a while. We benefit and our customers benefit from this transparent approach to developing and releasing major POS software updates. That we do this demonstrates an inherent and mutual trust in the software company / customer relationship.

This latest POS software pre-release preview session, which will be hosted in the next few days, is exciting ad we will be demonstrating, live, a significant body of work that takes us deeper into the needs of a couple of retail channels we are proud to serve. the work has already been seen and guided by some customers. This new session will open the reach of those who can engage with the opportunity.

Good POS software does not come from development in darkness. We have never believed that. The more retailers who see and comment on software we develop prior to release the better the ultimately released POS software is. This is why our approach is in the light, in front of customers as much as possible, for their feedback, guidance and encouragement.

The best people to guide POS software development are those with retail experience. They know what retailers need in their businesses, certainly more so than a programmer with no current retail experience. This is why sessions like the one coming up for us is so critical. It puts us in touch with the experts, those who can make a big different to our knowledge of what is really needed for our software to be of real service in a retail business. They know. Retailers are the experts. We learn from them and code to their needs.

Our approach of retail customer engaged and transparent POS software development has helped us earn a good place within our specialty retail POS software communities. We’re keen for our new session in the next few days.

POS software alternative to MYOB Retail Manager

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We are grateful to have welcomed more MYOB Retail Manager customers to our POS software retail community so far in 2021. Offering a feature-rich POS software front end for MYOB Retail Manager customers provides them with sure-footed landing, an alternative to the Retail manager POS products, which, as we understand it, will not be further developed.

We help MYOB Retail Manager users transition to our POS software, to bring across as much data as possible, if they wish, and to setup business processes and practices that serve their needs into the future.

Our POS software is actively developed and enhanced, and it serves a range of specialty POS software retail channels such as jewellers, garden centres, bike shops, toy shops, pet shops, health food businesses, vape shops, music shops, antique shops, newsagents and more.

Many retailers have switched already from MYOB Retail Manager to our Tower Systems POS software. We are grateful for this and their sharing of information that has helped us further refine what is involved in the process. Their experiences have helped us better serve those making the switch now and those who will switch from MYOB Retail Manager in the future.

MYOB Retail Manager software customers who do switch to our POS software and want to keep using MYOB for accounting functions can do this as we link to MYOB through a third-party available platform that ensures data feed integrity. Those who want to switch to Xero can do so and rely on the direct Xero link that we offer in our POS software in partnership with Xero.

Our installation and training team members are skilled at helping MYOB Retail Manager customers to make the move. There is plenty to un-learn and plenty to learn. We help with this, offering support and assistance to make the path as smooth as possible. It is challenging, there is no doubt about that. But, many have trod this path before and it is on their shoulders that you can stand to see the way ahead.

You can do this, you can enjoy POS software beyond the MYOB retail Manager experience. Tower Systems is here for you, to help you and your business, with a viable and loved alternative to MYOB Retail Manager.

Square POS software alternative for local small business retailers

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here at Tower Systems we make POS software for specialty retail businesses. We have businesses that have switched to us from Square POS as their needs have evolved from the basic to the specialty retail.

Our specialty retail business POS software is different to Square POS software in that we go beyond the everyday POS transactions of tracking sales, inventory and customers.

Our EFTPOS integrated POS software goes beyond Square POS in offering integrations with specialty retail suppliers, specialty retail functionality like repairs management, customer special orders, bagging up your own products, multi-layered loyalty tools and much much more.

While Square POS software serves basic retail needs, we dive deep every day, guided by the evolving needs of the specialty retailers we serve. This includes working with suppliers, retail business owners and the field force working in retail.

Beyond the sales counter, where Square POS software is most loved, in the back room, on the road, on the shop floor and at home ur tower systems specialty retail POS software serves, serves and serves as it helps retail business owners to uncover opportunities, to see what they might otherwise not see in and for their businesses. This is valuable differentiation on which the retailers can rely and bank.

The thing about Square POS is that they say there is no cost for the software, and that you pay a fee per transaction. It’s easy even for a small business to rack up fees using Square POS that make it more expensive than the Tower Systems POS software. take a gift shop, using our POS software, the cost is under $1,200 a year. our of a $300,000 turnover, that equals a percentage of turnover cost of .4%. That’s less than half the cost of Square POS. Plus, a gift retailer using our POS software has access to facilities and serves considerably beyond the Square POS software options.

Our software is Australian made and Australian supported. Our business is Australian, serving the Australian community. these are all factors for businesses that appreciate and support buy local – because they want their customers to appreciate their own local credentials.

If you are thinking about Square POS soft your local retail business, let us show you a comparison, so your decision can be more informed.

POS software for mobility scooter businesses

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Using our POS software for mobility scooter businesses you can expect to engage with software that has facilities of value and worth to your specific type of business. This is software with facilities and tools for mobility scooter businesses …

  • Tracking serial numbers.
  • Handling orders for customers, special orders.
  • Managing repairs that are in-house as well as external.
  • Bringing customers back for servicing.
  • Club pricing, which can work for retirement villages and similar situations.
  • Regular sales.
  • Loading supplier stock files.
  • BOGO: Increase sales with buy this and get that bundling. And, yes, it’s a thing.
  • Warranty: Track details and leverage this for customer service.
  • Bring them back: Target market based on past services.
  • Sell anywhere: Using our Retailer RoamTM sell anywhere app.
  • Sell anytime: With our Shopify / Magento / Woo integrations.
  • Special orders: Easily manage special customer orders.
  • Awesome loyalty: Guide one-time and regular shoppers to spend more.
  • Seasonal reordering: Easily reorder inventory based on seasonal sales.

All these things and more are useful in helping our POS software for mobility scooter businesses be useful, valuable and helpful to these unique and local businesses serving people with mobility needs.

Here are some of the ways our locally made POS software for mobility scooter businesses leverages the uniqueness of these businesses:

  1. Rare visit loyalty.  The customer visit cycle for a mobility scooter business is often infrequent. Embedded in this software are loyalty tools that encourage shoppers be more valuable each visit.
  2. Pre-orders. Easily manage selling products before you have them in-stock.
  3. Buy Now Pay Later and LayBy. Through our software you can have both.
  4. Bundle / package. It’s easy to bundle items together to create something unique to your needs, unique for your customers. Putting items together this way can help you guide shoppers to spend more.
  5. Club / group marketing and support. Leverage retirement villages, clubs and other local groups with offers and pricing.
  6. Special orders. Being able to manage and track special customer orders helps you save time and cut mistakes. Also, it’s easier for you to be paid in advance for these.
  7. Product repairs and servicing. Using our repairs management facilities you can track parts and labour used in repairs as well as repairs done outside the business. You can also recall customers based on activity, like last service date.
  8. Serial number tracking. For service records, insurance and much more. Tracking serial numbers of stock items is good for busines and good for customer service.

Our Australian made and supported mobility scooter business POS software does much more than what’s on this list. See it for yourself, live and obligation free, to see if it could serve you and your business. We’d be glad to show it to you.

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