We have placed an ad at seek.com.au for a new customer service role we are creating here at Tower Systems. We have promoted the new role opportunity among our customer community in the hope of finding someone to join us. This did not uncover any candidates so we have now advertised widely.
We made the decision to add this role to maintain our position of being over-resourced. We continue to grow our customer base and like to maintain spare capacity on our customer service team.
Our hope is that we will have the ideal candidate on board by the end of this month.
What we are looking for in our ideal candidate is someone who understands and appreciates small business, communicates well, is committed to customer service and is keen to lead people in their use of technology to drive business efficiency and performance.