The POS Software Blog

News from Tower Systems about locally made POS software for specialty local retailers.

Latest stories

Tower systems offers a POS software alternative to MYOB Retail Manager

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We are grateful to have switched more MYOB Retail Manager customers to our POS software so far in 2022.

We follow a structured process for retailers making the switch from MYOB Retail Manager, to ensure they are fully trained and as much data is converted as is possible. We are also careful to not pressure people to make the switch. Our pitch is we’re here if you need us.

We respect the place MYOB Retail Manager has played in serving small business retailers. As the alternative to MYOB Retail Manager, Tower Systems seeks to help those retailers lean into opportunities of change.

We are grateful for feedback from small business retailers who have switched from MYOB retail manager to our Tower Systems POS software …

  • We loved that we could start again with our data. We have used MYOB Retail Manager for many years and had not been ideal in our management of the data. The stock was right but the stock on hand was wrong. So switching allowed us to clean the data.
  • Tower were great. They took our MYOB Retail Manager, looked at how we used it and provided advice on how to take that generational leap we needed to shift our business up a notch or two, to make it more viable and competitive.
  • We loved that even though we moved on from MYOB Retail Manager we could keep using MYOB for our account ting software. That was important to us. Tower were great in respecting this.
  • Our data was a mess. We had used MYOB Retail Manager for many years over many different staff. The Tower people helped us get completely clean and accurate data and that has made a huge difference to our business.
  • The personal training was awesome.
  • I like that they didn’t pressure us.

We are grateful for the many former users of MYOB Retail Manager who have joined our user community.

With MYOB Retail Manager at end of life, research options that are out there. Take your time to choose software that serves your needs. If that is Tower Systems, we will do everything we can to make the move stress free for you and your team and commercially valuable for your business.

Retailers wary of the cost of some EFTPOS payments through POS software

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Processing credit and credit card payments through POS software can be expensive. Some POS software companies have arrangements that add to the cost.

This is why we say to retailers to take care, to take the time to understand the transactional cost of using the POS software.

In one situation recently a new customer for our Tower Systems POS software was grateful to create, through us, a low cost for EFTPOS transactions since through their other POS solution provider the cost was over 2% per transaction. The saving in their business amounts to a saving of $30,000 a year. That’s right, more than $30,000 in EFTPOS fees saved by switching to Tower Systems.

It is not uncommon to see 2% and higher fees for EFTPOS as plenty of companies operate at the core with this model of a per transaction clip to fund their business.

We think this approach is unfair. It is disappointing that the real details are often not obvious.

We’re a POS software company and charge a fair price for the software. That;s how we make our money. Our customers are free to choose the EFTPOS partner that best suits their need. We can share our insights through which they could save money.

It is frustrating seeing some POS companies make slick marketing pitches and hiding in fine print high operating costs, like we see from some through their EFTPOS fee arrangements. It’s expensive, and unreasonable in our view.

For any retailer reading this and wondering how to tap into the significant saving on EFTPOS fee costs, talk to us. We will share our insights and what we did in our own shops to keep these per transaction EFTPOS fees low and to a level that they are not a pain point in the business. Being retailers ourselves we live these concerns every day and we are grateful for the opportunity to share our knowledge.

If EFTPOS is used regularly in your retail business, consider looking at your arrangements to see if a fee reduction could be achieved. As plenty of Tower Systems customers have found, switching software can unlock financially rewarding benefits.

Welcoming record numbers of POS software customers

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Here at Tower Systems we are grateful for a warm winter welcoming so many new customers using our POS software.

We are grateful for every new customer, and even more so that we have welcomed new customers across a diverse mix of retail business channels: jewellers, sewing shops, garden centres, farm supply businesses, charity shops, community group businesses, toy shops, pet shops, bike shops and pool maintenance businesses.

All of our customer businesses are local and small (in a good way). This is the space in which we are most comfortable. We prefer to be working with those most invested in the business.

Our business is configured for growth from our pre-installation scheduling team to our new customer training team to our post-installation care team to our everyday help desk team. Each of these teams is configured and resourced to help our growing pool of new customers land happily and profitably with our locally made POS software.

2022 is already a bumper year. We are over the moon.

Thank you to every retailer in our community. Your faith and trust in us means the world to all of us here at Tower Systems.

Free demonstration: pet shop software

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Join us for a free look at our pet shop software, software made here in Australia, and supported here, for local pet shops. You can access the demo right away – there is no need to register or log in. See what it is that hundreds of pet retailers love.

There is more to this software than you can catch in a short video.

Love your shop as much as you love your pets. Here are 6 ways this pet shop software helps you achieve this.

  • Easy small wins. The one-percenters make a business. This pet shop software is packed with one-percenters, helping you to small wins in efficiency, add-on purchases, smarter buying and more.
  • Healthier pets. Pet owners will love your reminders about a treatment that is due. They will also love that you treat their pets as a member of the family. You will love that this software makes it easy.
  • Hands off. Every keyboard click has a cost and could be a mistake. Look at your last Kongs invoice and reflect on the time it took to process. Imagine importing an accurate electronic version in seconds.
  • Standing out from the crowd. While dog breeds are judged to a set of strict standards, in retail being different matters. When it comes to loyalty, we help you stand out, be noticed and be loved.
  • You are the difference. When it comes to pet food and other items that make up the bulk of your revenue, standing out from the crowd can be a challenge. The thing is, you and your people are the difference. This software helps you shine a light on that.
  • Not every shopper will walk past your door. A smart and seamless connection between your software and a beautiful website can help you easily and with low overhead sell to people you will never meet.

Our Pet Shop Software costs $155.00 for each 30 days. The $155.00 is for access from as many computers as you have in the business.

There is no long-term contract. You can cancel at any time. There is no finance application.

Tower Systems continue to evolve this software for pet shops, to ensure it meets the evolving needs of this local retail channel.

Bike shop software advice: 3 small steps any bike shop can take to compound profit growth

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Here at Tower Systems, we help bike shop owners and team members nurture more valuable businesses. Here are 3 key steps any can take to drive profit.

  • Set higher retail prices on stock every time you can. Grow GP%.
  • Guide shoppers to purchase more in each visit. Grow basket value.
  • Invite shoppers to return sooner. Grow shopper value.

Our Aussie made and supported bike shop POS software can help you with these goals, and more, for $185.00 a month.

Our bike shop software also helps you leverage sales data for targeted marketing, leverage your knowledge consistently at key touchpoints.

Click here to watch a demo of this Aussie made and supported bike shop software. You don’t have to login or provide any details.

We also make bike shop software connected websites for a fixed price of $6,600.  We help bike shops reach further.

$185.00 a month per shop. No terminal limit. No transaction limit.

This is a total package software rental solution including bike shop software, updates, help desk support, supplier invoice imports and knowledge base access. And the bike shops software itself manages repairs, customer loyalty, visit recall, product sales, product care, and more.

We charge a modest fixed-price for setup and personal training, to help you get the mots from this bike shop software.

This software is made for bike shops, made to help you maximise GP%, made to help you promote your USP, made to help you easily encourage shoppers to return sooner.

Hundreds of bike shops use this Aussie made and Aussie supported bike shop software already.

  • Save time with electronic invoices from suppliers.
  • Easily sell online with a direct to Shopify / Magento or WooCommerce link from your POS software – including image flow.
  • Offer personal customer service by tracking service and other dates by bike.
  • Use tags to get a fresh perspective, side-view, on stock performance.
  • Leverage you. If you believe your knowledge is a differentiator, offer it through structured opportunities in the software. This helps you stand out from other places people could shop with.
  • Genuinely differentiating loyalty. Stand out from the crowd. Have customers coming back to youfor this.
  • Sell more with a direct connect and integrated with the POS buy now pay later services.
  • Drive a deeper basket from one-time-only visiting shoppers.
  • Offer differentiating personal bike care by tracking serial numbers.
  • Easily handle special customer orders. Bring product in for a specific customer and have them notified by email or text when the goods are in.
  • Trade and club pricing profiles. Set pricing rules based on customer type.
  • Make money from pre-orders – Easily pre-sell a delivery so that when the stock arrives you can manage distribution and billing efficiently.
  • Differentiate with informative receipts. These can include product care, use and safety information based on what customers buy.
  • Differentiate with bundles. Selling items bundled together makes price comparison hard.
  • Track who sold what.
  • Say goodbye to LayBy (if you want) – with buy now pay later options.
  • Market to customers based on past purchases.
  • Cut mistakes with integrated EFTPOS.
  • Cut accounting and bookkeeping fees with integration to Xero and others.

This bike shop software is made for local indie bike shops.

POS software integrated dispatch facilities help local retailers deliver efficiently

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The dispatch facilities integrated within the Tower Systems POS software are providing to be a boon for local garden centres, produce businesses, farm supply businesses, pool care businesses and more.

Developed in close consultation with retailers undertaking local deliveries, some with a fleet of trucks and others using a single vehicle, this dispatch management software, which is intergrated within the POS software, provide tools for accurate record keeping and efficient management, to help the local indie retailer compete with the big end of town, but without their heavy cost overheads when it comes to dispatch management tools in the software.

See the dispatch tools for yourself in this demonstration of the software.

We back the tools with easily accessed training and support, to help people in the business to properly understand the tools and to leverage from them the maximum benefits for the business.

Using our Tower Systems software, you can also handle customer special orders, quotations, varied price models, pricing for community group members and community group fund raising programs that can increase shopper traffic.

This is a total package software rental solution including produce business software, updates, help desk support, supplier invoice imports and knowledgebase access.

There is no extra cost for more terminals, no fee based on transaction or sales volume.

This software is made for produce / farm supply / stockfeed businesses, made to help you maximise GP%, made to help you promote your USP, made to help you easily encourage shoppers to return sooner. It’s also made for garden centres that deliver soil and other products b y truck.

Any business that offers local delivery or dispatch services could benefit from this POS software integrated solution where the delivery is managed from the outset, professionally, accurately and with flexibility to serve a variety of needs.

We have commenced pre-release testing of our next Retailer software update, which includes a new dashboard offering valuable business insights designed to help you reduce dead stock, reduce labour costs, increase revenue and save you time. It helps you work on your business. This update will be available to supported customers.

Tower Systems makes what it sells, and we support it … locally.

Retail business advice: when an employee steals from your business

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The harm to a retail business from employee theft can be far reaching, debilitating for the business and those who work in it. The keys for moving on from the crime starts with confronting the situation.

Through our POS  software company we have been engaged in helping retailers deal with employee theft for many years.

In this post, we offer straightforward steps to help you get through as it is on the other side of this where you can find the opportunity to move on from the feeling of violation that often accompanies employee theft in small business.

  1. Be sure of the facts, gather the evidence. Evidence could include, video footage of cash being take from the business, business records being modified to cover tracks, stock being stolen and more. Evidence does not include gossip, feelings and opinions. Without evidence you have nothing to proceed with.
  2. Once you have all available evidence and if this clearly implicates one or more employee, work out what you want.
    1. If you involve the police, they and, subsequently, the courts, will control the process including getting your money or goods back, an apology and more.
    2. If you don’t involve them, think about if you want the money or goods back, an apology, the person to stop working for you without negative impact on you – or a mixture of these.
    3. Check your insurance policy. Be sure you understand what you might be able to claim and in what circumstances. For example, your policy may require a police report. This could determine your next steps. If you are not sure what your insurance policy says, call the insurance company for advice. Knowing your insurance situation early is vital.
  3. If the person committing the crime is a minor:
    1. Once you are sure, advise their parents or guardian by phone. Invite them to the shop or an independent location to see what you have. Have someone else there with you, as an observer. This meeting needs to happen quickly.
    2. Present the evidence.
    3. Listen to their response.
    4. If they (their parents) ask what you want, be clear.
    5. If agreement is reached, put it in writing at the meeting and have all involved sign it.
    6. If agreement is not reached you need to decide your next steps and engage them.
    7. A return of the money, likely by the parents, should be in a lump sum, immediately. We have seen a parent pay $22,000 where a uni student studying psychology stole and out their career at risk by being caught. We have seen another situation where a 75-year-old mum repaid the $12,000 stolen by her adult daughter so the daughter did not have to tell her husband about her gambling problem.
  4. If the person committing the crime is not a minor:
    1. Speak with them face to face, privately, with another person there as a witness.
    2. Tell them you have evidence of them stealing from the business.
    3. Ask if they would like to see it. If they say no, ask what they propose.
    4. If they do want to see the evidence, show it and ask what they propose.
    5. If there is an offer of a full refund, an immediate resignation and never entering the business again it could be a good practical outcome. The challenge is you may not know the value of what has been stolen. Experience indicates that someone stealing cash will understate the amount considerably. I was involved in one case where they said they stole $10,000. The irrefutable evidence showed it was $75,000.
    6. Get any agreement in writing. If there is an offer to repay, our advice is to only accept an immediate lump sum. If the proposal is payment of, say, more than $10,000 over time, involve the police.
    7. If the person denies any wrongdoing, go to the police immediately.
  5. If you have suspicions and do not have the evidence, put in place opportunities to gather the evidence without entrapping the target, without setting them up. I have seen situations where local police have provided advice and support for this. It could be worth asking them if you are in a regional or rural situation.

If you are nervous about meeting the person or their family, write down what you plan to say. Keep it short. To the facts. No emotion. Having a script prepared can be useful even if you do not read it.

If there is any risk of violence, do not have a meeting. Go straight to the police.

Time is of the essence here. The longer you know about the situation and the longer you do not act the less useful the outcome is likely to be.

If you are not sure what to do, we can share our experiences.

Live preview of POS software enhancements

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We have just completed another live and interactive preview with our POS software customers of a major enhancement our POS software.

We appreciate those who could Jon us live, as well as those who will watch the video.

Software enhancements take time to plan, develop, test and release. Today’s session was another step for a centrepiece update to our tower Systems POS software for 2022.

Church bookshops loving the Tower Systems church bookshop POS software

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Tower Systems is grateful for the years of support from a diverse group of church bookstores, at the local church level as well as at the state level and the national level. The christian bookshop marketplace is strong both physically as well as online.

Our POS software for church bookstores has evolved over the years. It offers facilities unique to their operation and respects their role in the broader church life experience.

Our POS software for charity retailers fits in this space, too, serving secular as well as church related charities.

From serving through our POS software single christian bookshops to groups of christian bookshops to shops connected with local churches to shops connected with broader christian organisations, our POS software offers a broad based solution to inventory management, special order management, online sales, imp-store sales, shipping and more.

Church bookshop software is specialty by nature, like the businesses themselves. We work closely with those working in the businesses as well as those tasked with overseeing each business. We are grateful for opportunities to speak at conferences and to engage with church bookshop folk in a range of forums.

Dealing with tax in an appropriate way has been vital as has been the need to integrate with other platforms that are used in some church bookshop situations. Our software is flexible and constantly evolving as we discover other ways we can serve this vital part of church life.

From evangelicals to catholic to independent to Seventh Day Adventist, our church bookshop software is as diverse as the world of faith and we are grateful to what we have learned on this journey.

Christian bookshops are unique in that they are businesses and they are also part of church life, often staffed, at least in part, by volunteers. We understand the need for easy to use yet highly functional software. This is where we are proud to offer Australian developed and supported POS software for Australian church bookshop and christian bookshop needs. We make it easy for volunteers to learn and use our POS software.

From the practical such as pricing, bundling, customer accounts, inventory management and more to the complex such as managing a single online sale across multiple outlets and the proper accounting for freight, our church bookshop and christian bookshop POS software is robust and proven. We appreciate the advice and guidance of so many in getting us here and for supporting our work.

Tower Systems is grateful to offer locally made and supported POS software for local needs.

7 steps to choosing the right POS software for your local specialty retail business

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The POS software you choose for your indie retail business is an important decision. Get it right and the business could prosper and become considerably more valuable. Get it wrong and it could cost you plenty.

In thinking about the software you want, think about your business. The software you choose needs to serve your needs. Here are some headline level thoughts … 7 steps to choosing the right POS software for your local specialty retail business

  1. If you see your business as specialist in nature, the software you choose should be specialist.
  2. If part of your business pitch is to shop local, choosing locally made and supported software supports your pitch. Local software is software made and supported in Australia.
  3. If you want to be known as the local specialist, you need software that helps you do this consistently and effectively.
  4. If you do repairs or maintenance of any sort, you need software that can handle this.
  5. If you sell items bundled such as a rod, reel and line pack, you need software that can handle this.
  6. If you are in a tourist area and sell to people once, or once a year, you need software with loyalty facilities to maximise their rare visits to your shop.
  7. If you sell products by weight or measure, you need software that can do this, you want software that allows you to sell by fractions.

Think about these things and think about what you want in software in your business to help you stand out. If it does not feel right, say no thanks and look elsewhere.

Here at Tower Systems we will tell a sales prospect if we think our software is not a good fit based on the needs they have explained to us. There is no value to us or the sales prospect in them going with software that is not a good fit.

We have won plenty of customers who made a poor choice before landing with us. We take care to ensure we fit their needs because the last thing we want for them is another poor tech experience.

There are many generic and cheap point of sale systems in the marketplace. Price does matter. You would know that in your business. Think about the shopper who wants a full kit but says they want the cheapest. Think about your advice to them. If you say price does matter and that you get what you pay for, the same is true with retail business software.

A small higher price today for the right software could save many times the gap between it and cheap generic software.

So, work out what you want. This must come first, ahead of any budget.

Be flexible. Once you have chosen software, follow the advice provided by the software company and the expert they send to your business to train you. If they suggest changes to your business processes, embrace them. While changing what you do can be frustrating, software designed specifically independent specialty retail businesses is specialist in nature and it does what it does based on years of development and feedback from many customers.

Be disciplined. Software is like a machine. It needs the right fuel. For software, that fuel is data. Ensure everyone in your business is disciplined in how the software is used. From the moment stock comes into the business to when it is sold. Track it. This will help you make better business decisions.

Be engaged. Your software company will want a two-way relationship If you have suggestions, share them Play a role in the continued evolution of the software. This helps you and other businesses in your channel.

Save time. The right software will help you eliminate manual processes. Embrace these opportunities as much as possible. Time saved is time you can invest in yourself or in the business. Seek time saving opportunities out.

Be realistic. Any new software will be a challenge. Know that you will have some rough days learning the new things. Accept these by focussing on the main goal of enjoyment and efficiency once you know the software well.

The software you choose reflects your business. Take your time. Be certain about what you want. Invest well and the right software will easily pay for itself.

How the Tower Systems POS software helps local retailers be frugal, and run more valuable businesses

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2022 is proving to be a challenging year for retailers. Covid continues to disrupt product supply and labour access. It is also impacting shopper behaviour.

The retailers doing best are those managing their business data, leveraging data for insights that guide business decisions. There is where the Tower Systems POS software helps local retailers.

Using our POS software, local retailers are able to be more frugal. Being frugal is a local retail business is beneficial, if it is done based on data, with a focus of driving overall business value. Being frugal is a good thing if done thoughtfully and well.

Let’s be clear though, there is a difference between being frugal and being cheap.

Being frugal is about being careful. Spending based on evidence when nit comes to labour costs and inventory costs.

Too often we see retailers over-index with labour, eating unnecessarily into business profits. Likewise, too often, we see businesses buying poorly, not based on evidence, and negatively impacting on the profits of the business.

Our POS software helps local retailers in these two areas and more, we help them be frugal in their approach to rostering and frugal in their approach to buying … with the goal of adding measurable value to the business. This matters.

The stronger the financial base for a business, the lower its operational overheads, the lower poor performing inventory volume, the better for the business. This is where being frugal matters. Done properly, it provides the business with capacity to weather economic challenges, to actually make the business stronger in its financial foundations. Our POS software helps local retailers do this.

There is a gloss and excitement to owning your own shop. The real gloss, and value, comes from running the business well. This is one of our goals here at Tower Systems – to make POS software and back it with support that helps small business retailers run their businesses well.

Being frugal is good for business and good for all in the business who rely on it. Our POS software provides insights as well as mechanisms for being frugal, for driving the value of and for the business.

Free workshop: helping Aussie newsagents navigate getting online

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I am leveraging my newsXpress and Tower Systems experience for this …

Free online workshop: Websites for newsagents

Thursday June 23 @ 2pm.

This free workshop on websites for newsagents will look at:

  • how newsagents can be successful online
  • why this matters
  • pot holes to watch out for
  • what it costs
  • what about after you are live
  • easy steps you can take today to prepare

I’ll be hosting the session and sharing plenty of lessons from the last few years: websites I have launched that have failed and websites I have launched that have been successful.

I’ll discuss full time websites, and seasonal websites too.

Please have your camera on so people can see who you are. Please come with questions, too. Here’s how you can connect:

https://us06web.zoom.us/j/86342284316?pwd=M1A1WGw2MkNDL0lFQVQrWjdRd3VSZz09

Meeting ID: 863 4228 4316 Passcode: 586410

Thursday June 23 @ 2pm Melbourne time.

I will record the session for people keen and who cannot make it.

Being online is as important today as having a photocopier in your newsagency was 10 or 15 years ago. The biggest challenge I see confronting newsagents in particular is what to sell online. I’ve seen some spin their wheels over this for months. Some take the approach of putting as much of their shop online as the can while others treat the new website as a start-up business. I am more from the latter camp.

I am not hosting this workshop to try and sell you anything. Rather, I am keen to share experiences so that you can make more informed decisions. I see too many retailers, including newsagents, making decisions about websites that waste money.

Just about any local Aussie newsagency is perfectly placed to host a successful online business.

Having a realistic view of being online is critical to being successful online. A website can be a hungry beast and I’ll explain how.

I will, for context, touch on the group connected websites newsXpress runs that offer the easiest path to selling online. Any marketing group can do this.

If you can spare an hour Thursday I am sure it will be worth your while.

Mark Fletcher
Managing Director
newsXpress and Tower Systems
0418 321 338
mark@newsxpress.com.au
https://www.linkedin.com/in/mark-fletcher-tower/

PS. If you’d like to know more about what newsXpress offers newsagents: Click here for what is included in our $175.00 a month (or $1,680.00 (inc GST) per year paid in advance) membership offer.. Please email help@newsxpress.com.au or call Michael on 0400 331 055 with any questions about newsXpress..

How the Tower Systems POS software helps retailers navigate supply chain challenges

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Supply chain challenges are impacting retailers across many sectors. The challenges are not new, certainly not in the last two years at least. Here in mid 2022, the supply chain challenges are more impactful than before, and local retailers are being hit hard.

In the face of the unknown as to inventory arrival, some retailers ignore revenue opportunities.

In our POS software we have facilities that they local retailers win business and lock-in revenue despite supply chain uncertainty.

From managing inventory to capturing revenue for forward orders to easily shifting from one supplier to another, our POS software provides retailers impacted by supply chain challenges with tools that can provide appreciated flexibility.

With plenty of products impacted by supply chain challenges, customers are happy to wait if there is certainty they will eventually receive the products. This is where our software shines as it manages these special orders, providing the detailer with a structured framework through which to manage the opportunity and the customer the confidence that the retailer has it covered. By systemising the approach, bringing certain structure to it, the retailer can capture revenue early and the customer can be calmed knowing the retailer has their back.

Good POS software helps local retailers navigate often complex situations that are outside their control, offering the local retail business revenue stability that is key to on-going trading.

Through our work across a range of retail channels we are well aware of and across the detail for supply chain challenges. We have helped retailers who acted to stock pile inventory to see them through, managing that inventory across multiple locations. We have also helped retailers work with other retailers to share inventory across multiple businesses.

These are just two ways we have practically helped local retail businesses deal with the latest supply chain challenges impacting local sales.

Offering flexible POS software, we have been able to provide local retailers with pathways though supply chain challenges that are usually only available to bigger businesses. We arebgrateful for a local small business retail community that works together.

Tower Systems is a local Aussie POS software company seeing a range of local specialty retail channels.

2022 Hallmark Keepsake range launched for pre-order

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We are proud to have created the Shopify website for the 2022 Hallmark Keepsake ornaments range available for pre-order now at www.myornaments.com.au. These highly sought after collectibles are loved around the world and here in Australia the best shop for being 2022 Hallmark Keepsakes is the My ornaments website, created by us and connected two our POS software running at the home shop in Mount Waverley, VIC.

The range of Hallmark Keepsake ornaments for 2022 in Australia is bigger than ever before and at the My ornaments website you can preorder more than ever before, including plenty of exclusive Hallmark Keepsake ornaments that are only available in Australia and New Zealand from this website.

My ornaments is the place to shop for your Hallmark Keepsake ornaments.

We have guaranteed supply by Hallmark direct, with supply numbers fixed for each piece. Once they are sold out, they are sold out.

Here are some of the Hallmark Keepsake Ornaments available now for pre-order:

We don’t have final images and details for our Hallmark/Funko collab ornaments, which are exclusive here to the My ornaments website, the metal ornaments and the resin ornaments. These details should be loaded to the website in the next week.

  • The expected availability date is noted on each product page.
  • We pack and ship in the order in which we receive orders.
  • We will hold off shipping an order until we have everything available for that order.
  • We ship anywhere in Australia and New Zealand.
  • We do offer click and collect from our Mount Waverley store.
  • If you want sign on delivery, please select that option.
  • If you want Express Post, please select that option.
  • Please note we are unable to add to an existing order.
  • There are no order quantity limits.
  • All orders will be confirmed by email.
  • Any delay to shipping will be notified by email.
  • We are unable to hold stock without payment.

We are so grateful to bring you these beautiful and collectible Hallmark Keepsake ornaments for 2022. orders are open and people a4re getting in early to ensure they do not miss out. Already, in the first 24 hours, we are seeing some ornaments that are highly cherished by our collectors.

There are many more than these @ MyOrnaments.

If you have any questions, please email: orders@myornaments.com.au

With buy now pay later facing so many problems, LayBy is back in vogue

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Buy now pay later businesses are having a rough ride. They face challenges due to the ease with which people can get credit, their break fees, the cost to retailers of offering the payment method and the entry of new competitors into the space – like banks and Apple.

It feels like the glory days of buy now pay later as a traffic driver for retail are over.

In our Tower Systems POS software we have good LayBy tools, which any retailer can offer and manage easily. We developed these many years ago and have maintained them. Today, we have some retailers handling thousands of LayBys every year. We bring structure and support to offering LayBys in any local business.

Here is a 6-minute video we shot about this yesterday morning.

Using the LayBy tools in the Tower Systems POS software, small business retailers can offer professional management of LayBys including:

  • Structured terms and conditions.
  • Collecting a deposit every time.
  • Managing payments.
  • Handling the adjustment of what is in a LayBy.
  • Managing the collection of the LayBy.
  • Understanding the total LayBy situation of a business.
  • Knowing the location of a LayBy.
  • Feeding LayBy data through to any connected accounting software.
  • Giving even casual employees a structured process through which they can be certain with LayBys.

Best of all, the LayBy facilities in the tower Systems POS software help a retail business to bring structure, certainty, to the LayBy offer in a business and this leads to good business, efficient business, profitable LayBy business.

We make LayBy easy but certain, a differentiator on which local retailers can rely to win business and provide a service local shoppers love.

For too many retailers, offering LayBy can be a grind, problematic to manage. Using our LayBy tools we offer structure. many retail businesses in our POS software community find this useful to LayBy being a more enjoyable part of their businesses. We like this. One of our goals is to help small business retailers enjoy their business more.

With the advent of BNPL, LayBy can be a small business win, a true differentiator, and Tower Systems helps achieve this.

What makes the Tower Systems POS software for produce / rural supply / farm supply businesses worth considering?

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Only you can know which POS software is right for your rural supply / farm supply business. You can only reach this conclusion once you have researched the software out there, seen it first hand, and matched it against the needs in your business.

Tower Systems is grateful to serve many local rural supply / farm supply / produce with produce business POS software. This is specialty retail POS software made for these specialty retail businesses.

Our off the shelf software is designed to serve many needs of these unique local rural businesses, to help them serve farmers and other with the sale of materials, stockfeed and more.

We see some software companies out there saying they are the best. They can’t know that, just as we can’t know that about our software.

What we do know is that we try our best, and that our software continues to evolve, based on customer feedback. Indeed, customer feedback is key to our software evolution.

Our advice when you see a software company saying they are the best is to ask them to prove it, to show what they know about other software that makes theirs the best.

All we know is what our produce / farm supply / rural supply POS software offers, and it is plenty.

  1. Dispatch management. Smart. Intuitive. Developed in the field with real users.
  2. Quote and invoice management. Strong, flexible, fit for purpose.
  3. Customer delivery management options.
  4. Sell from anywhere, anytime option through Retailer RoamTM.
  5. Trade pricing profiles supporting pricing flexibility for your customers.
  6. Customer account management: Professional and accurate control.
  7. Sell by weight, including fractions.
  8. Bagging up feed. Bag feed into smaller packs, with accurate stock data.
  9. Pre-orders – pre-sell stock and be ahead of the game.
  10. Special orders – easily manage special customer orders.
  11. Genuinely informative receipts. You control design and detail.
  12. Colour / size / style. Track what you sell at a granular level.
  13. Awesome loyalty through which you can easily differentiate.
  14. Seasonal reordering. Easily reorder inventory based on seasonal sales.
  15. Weatherproof labels.
  16. Electronic supplier invoice support – cut mistakes and save time.
  17. Easy Shopify website integration.

This list is only the start. Our software offers much more.

Beyond the software, here are features of a relationship with Tower Systems…

  • We are local. Local matters in local communities. Tower Systems is Australian owned, developed and supported. Call us and a human answers the phone.
  • Our training is personal, in your business. We think people learn better from face to face training.
  • Unlimited free training. Long after you install the software, ask for free top-up training and all we will organise it.
  • New customer care. All new customers have a separate specialist team with which they connect, to ease settling-in.
  • Customers guide our software enhancement. We offer a transparent, democratic, process for guiding software update content.
  • Produce business specific. This software is developed for your type of business.
  • In the cloud or in-store. You choose where the software runs.

If you own a local farm supply / produce / rural supply business and are looking for software, consider Tower Systems, check us out and see whether our POS software could serve your needs.

What makes Tower Systems worth considering? It’s that we will serve your need to find what’s right for you.

Retail insights: making shopping happy benefits everyone

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We shot this video in which we look at a wonderful local suburban pet shop in the US over a month ago. The video is all about retail and what we discovered visiting the awesome Rosie Bunny Bean shop in Los Angeles.

We’re more than a POS software company. We love good retail.

Celebrating the Queen’s Birthday

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Okay, we know it’s not her birthday and, yeah, we are keen for Australia to be a republic, but who would say no to a holiday? Not us!. No matter, our online businesses are open today, including offering Platinum Jubilee mint coin sets like these:

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