We are often asked for advice on reducing shopper theft in retail, because of experience advising on this in the past and because off our service as expert witnesses working with police, prosecutors, insurance companies and retailers.
We are an engages POS software company, offering services beyond the POS software itself, helping local small business retailers to reduce overheads, lift shopper theft overheads.
So, with that in mind, here are: 5 steps to cutting shopper theft in any retail business
1. Understand why shopper theft happens
Retail businesses are often targeted by thieves because they offer merchandise that is easily portable and typically not well secured. To reduce shopper theft, it’s important to understand why people steal from retail stores in the first place. Common motives include financial need, opportunity, and addiction. Understanding comes from knowing for sure what is being stolen and, as much as possible, when.
2. Improve store security
One of the best ways to reduce shopper theft is to improve store security. This can be done in a number of ways, including increasing the visibility of employees, installing surveillance cameras, and using security tags on merchandise. One good step to security is where you place often stolen items.
3. Train employees
Employees are often the first line of defence against shopper theft. By training employees to be aware of potential theft and how to prevent it, you can reduce the chances of theft occurring in your store. Training should start with transparency as to what is being stolen. This can create a goal for the team, to reduce it.
4. Use technology
There are a number of technological solutions, like POS software from Tower Systems, that can help reduce shopper theft, including retail security systems and loss prevention software. These solutions can help to deter thieves and make it easier to catch them if they do steal. It starts with understanding, and the Tower Systems POS software solution can provide this.
5. Be proactive
The best way to reduce shopper theft is to be proactive about it. This means being aware of the signs of theft and taking steps to prevent it from happening in your store. By taking these steps, you can keep your retail business safe from shopper theft.
If you follow these tips, you can cut shopper theft in your retail business and keep your store safe. Remember, the best way to reduce shopper theft is to be proactive and take steps to prevent it from happening in the first place.
While complaining can make you feel better about a situation of shopper theft, actions are what matter. Tower Systems offers its POS software customers a structured approach to reducing shopper theft. It’s part of the comprehensive site local retail POS software support services provided by the company.