The POS Software Blog

News from Tower Systems about locally made POS software for specialty local retailers.

CategoryAbout us

How Australian made POS software helps local Australian retail businesses

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Any local Australian retail business that wants to see local shoppers engage with local retailers should consider these benefits of local Australian made POS software:

  1. We better understand you. A local Aussie POS software company will understand local retailer needs better than a software company located offshore.
  2. Your business is different to retail overseas. There is an Australian way, an Australian style, an Australian approach … embedded in our POS software.
  3. We speak Australian. Terms used in our POS reflect local terms, they make sense.
  4. We are awake when you are awake. If you need us for something serious, or even not so serious, we are open when you are open whereas an offshore company operates their local hours.
  5. We pay taxes here, which benefit the local Aussie community. And by taxes we mean GST, payroll tax, company tax, regulatory fees and more. And, since we hire locally, our employees contribute locally. If you buy from a software company located offshore, much less of what you spend will benefit the Australian economy and the lives of Australians.
  6. We report in a way that makes local sense. How businesses assess their performance varies around the world. Having local software provides you with access to reporting in a manner that makes sense to you.
  7. Local software helps you compete locally. We need local businesses, small retail businesses. Our software is fine-tuned to help these businesses compete against bigger businesses, just like we do in our own company. We think our local POS software will do better at helping your local business compete than POS software from some big offshore company that may not be as locally connected as we are.
  8. We support local community groups. Local small businesses understand local community support.

Of course, we’ll pitch this as we are a local Australian POS software company serving local Australian retailer needs.

While this is a nice emotive case, the real decision has to be what’s best for your business. Now, best can be about the tech. of the software or the broader assist from the company to your business and the local community we share.

Here at Tower Systems we are grateful to have been chosen by more than 3,000 local retail businesses in Australia.

Thank you.

Hiring ReactJS developers for our Melbourne software company

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We are looking for more ReactJS (Typescript) developers to join our team. Being in Melbourne would be a plus, but we will absolutely consider interstate candidates.

Working within our agile team you will be encouraged to offer suggestions, provide input from past experiences, and truly own what you code. We are not big on hierarchy or position titles. Our only goal is to create a truly unique product and experience for our customers. If you see yourself as the type of person who can work closely with our small team, enjoy being challenged and want to be the pedals rather than just a link in the chain we encourage you to apply today.

About you

  • 2 years’ minimum experience in developing software using ReactJS (Typescript).
  • Experience in front-end development is a must.
  • Experience in back-end development is desirable.
  • Understanding of AWS Architecture, GraphQL, REST APIs, and offline storage.
  • Ability to work in a highly agile, non-prescriptive environment.
  • Must be able to work autonomously and with high level directives.
  • Ability to work from home is desirable.

Tower Systems is a Melbourne based POS software company developing software solutions for local small business retailers.

2021: what a year!

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In our small business POS software company, which only serves local specialty retail small businesses, we are grateful for 2021 and the abundance it has delivered.

We are grateful for many new customers.

We are grateful for new team members.

We are grateful to be offering new products.

We are grateful to have been able to shepherd plenty of local businesses online.

We are grateful for health.

We are grateful to finish the year is such good and happy shape.

What a year 2021! Thank you for all you have brought our way!

Happy New Year to all …

It’s Kris Kringle day at our POS software office

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For many years, this has been the day to look forward to. We share gifts and have some fun, and we get to steal gifts, and have some more fun.

We are grateful to be able to have this tradition again this year, celebrating face to face, and enjoying the community that is the Christmas season for us here at Tower Systems.

Hiring for the POS software help desk

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We are grateful to be hiring for our help desk. If you know someone with good small business retail experience and good tech skills, please have them make contact: mark@towersystems.com.au.

Today, we are grateful

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We are grateful for the small business owners who believe in us here at Tower Systems, those who have been with us for decades and those who have joined us in recent weeks, and all those in between.

Every local small business retailer customer means a lot to us and all who rely on our business for income.

We are also grateful that we can take this moment … to be grateful.

Business is challenging, especially in 2021 and especially in the small business space.

So, thank you … if you are a customer of ours passing by here. If you are not a customer, we hope we can be of service some day.

We are proud of our POS software help desk team members with practical retail experience

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Here at Tower Systems, our POS software help desk team members all have practical retail shop floor experience.

From selling using our POS software to pricing inventory, receiving new inventory through to completing a full sock take.

It is practical experience this this, and more, that helps our POS software help desk specialist to have context that is useful when speaking with local small business retailers. It is a key difference, a valuable difference, something to set tower Systems apart.

No small business retailer or staff member wants a tech person telling them how it is in retail because oftentimes the tech knowledge does not match the shop floor experience or requirement. Having real world retail experience can guide a more useful conversation that can help local retailers and POS software help desk people together find the appropriate approach.

We’re not saying that our retail experiences trump yours, no way! Rather, we are saying that our retail experiences provide us with an empathy for shop floor retail and it is this that we can bring to any discussion. It makes us more attuned to real world situations that those without retail shop floor experiences may dismiss before even listening fully to you.

Yes, shop floor retail experienced POS software help desk people are more useful when providing POS software help desk services to local small business retailers.

This is a big different. Our commitment to ensuring our POS software help desk team members have retail shop floor experiences demonstrates our commitment to retail above the software technology itself. It offers a discernible point of difference that anyone considering POS software can assess and measure. We do think it is differentiating for us, and has been fort decades. It’s a factor in our 3,000+ small business community size.

When you call our POS software help desk it starts with us understanding your query, requirement or concern. We listen, ask questions and engage in a conversation. landing on a thorough understanding off what you are calling about is key to the next steps toward resolution that satisfies you.

If you want to talk retail, give us a call. We’d love to talk shop with our, sharing war stories and learning from each other. We believe in local small business retail and appreciate its vital role in the local economy.

Expanding the POS software help desk

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Several weeks ago we welcomed new employee James to our help desk. James joined us from a busy shop where he had worked for years, using our software and acting as that the IT guru in that business.

We are grateful to be in a position to expand the help desk head count. Thank you to all the retailers new to our community who have joined us and thank you too, to the thousands who have been with for a long time.

We are grateful.

It is wonderful being able to fill this new role with someone who has active retail skills, especially with our software.

If you get James on the phone, on our help desk, please say g’day.

Is our POS software right for you?

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Yes, you, we are asking you. This is a personal question directed at local retailers, small business retailers.

Is our POS software right for you?

We think this is a question any local retail business owner needs to answer for themselves prior to purchasing POS software, prior to making that decision for themselves.

Yes, it is a personal decision, like any vital and important decision you make about the business.

You have to feel good abut the decision. It has to feel right. It has to fit. It has to be the decision you are comfortable and happy with.

We say, take your time, research thoroughly, be sure of what you want, be sure of the people you will deal with. It’s your business after all and every decision you take in and about the business is a reflection on you. This is why we say the decision about the best POS software for your local retail business is likely to be a personal decision for you.

Is our POS software right for you?

We are not seeking to be combative or offensive in asking the question. rather, our goal is to help you make the decision that best serves your own needs for if they are served then the POS software you choose will serve the needs of the business as well. It starts as a personal decision and evolves into a business decision.

The way to answer the question Is our POS software right for you? is by being personally involved, looking at software, talking to people from the company, talking to existing customers, being sure about your needs and being sure about your ultimate decision. If you are not sure, don’t rush, there is no hurry – expect sometimes from the software sales person who is chasing a target. We will not pressure here at Tower Systems – we are here for the long haul. make your decision when it is right for you.

So, Is our POS software right for you? We hope so. But, if it is not, we will wish you all the best. We may even suggest other POS software to consider.

Tower Systems makes specialty POS software for selected niche retail channels. Our focus is on local small business retail.

Another POS software TV commercial from Tower Systems

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We are grateful to be able to be on air, on national Prime7 TV stations with this new TV commercial. This is the second TVC we have running right now. Thank you to the team that has put this together and made raising our voices possible through this campaign.

Helping local small business retailers work on their businesses during lockdown

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The latest Covid lockdowns in Australia are being embraced by many small business retailers as an opportunity to work on the business, and our POS software company is grateful to be able to help. And, help we are.

Here are some of the ways we are grateful to help local small business retailers to encourage more enjoyable, successful and valuable businesses.

  • Data de-cluttering. We have a structured process for helping retailers using our POS software to eliminate dead data. This data that has no relevance to the business today and into the future can be a burden. Our approach is careful, structured and comprehensive in helping the retailers to clean house, thereby seeing more clearly into the future.
  • Visual refresh. With so many settings in our POS software, retailers can make the software feel new and as a result more enjoyable. We sit with customers, learn about their needs and make some changes to give them a fresher look and feel.
  • Learning new stuff. People don’t know what they don’t know. We chat with them, test their knowledge boundaries and extend them through professional POS software training. From one-on-one to group training. From self-study to bespoke, our training does help detailers and their team members learn more about our POS software.
  • Streamlining workflow. We look at how things are done and offer suggestions for more efficient workflow, with the POS software at the core of this. In the back room. At the sales counter. Our workflow guidance and engagement can help local retailers improve efficiency.
  • Rooting out evil. People are known to misbehave in retail; businesses. yes, we are talking about theft here. People steal. Customers steal. Staff steal. Not everyone. Not even the majority. All it takes one to hurt,. in our POS software we have secret tools that can reveal what is happening.

Our goal is to help local small business retailers learn more and get more from their POS software. We have these and other programs and opportunities for achieving this, for making good business use of any downturn in shopper traffic because of Covid lockdown or related challenges.

As a wholly engages POS software company with excellent retail experience, Tower Systems is here to help local small business retailers improve their situation.

Expanding the POS software help desk

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We are grateful to be in a position to add a new role to our POS software help desk. We have started seeking candidates for this new role. We are looking for people with good tech skills, experience in small business retail, excellent communication skills and a passion for supporting small business.

If you know someone who may fit and who is looking for a career in tech, have them reach out to us here at Tower Systems.

Joyful POS software

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We are grateful to our creative team for sourcing joyful images to represent each of our specialty retail POS software products for local specialty retailers. here’ a quick video we put together focussing on those images.

The end of the financial year

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Wow, what a year it has been, this 2020 / 2021 financial year.

As we sit here in our Hawthorn, Victoria, office early this morning, looking back on the year, beyond the challenges and opportunities, yes, opportunities, of the coronavirus pandemic, this year has been big on plenty of fronts, very big in fact.

  • New software. We are grateful to our team of dedicated software developers who have enabled us to deliver some beautiful new facilities in our POS software. These new facilities have been an important part of key software updates tested and then released to our customers.
  • New services. Thanks to the dedication of our help desk team we have launches some new services in the last year, which have been loved by our customers as they have sought to gain even more value from our POS software.
  • New under the hood. We have been working on our internal systems, delivering new tech with new facilities that help in serving our customers. We are so thankful to have been able to do this.
  • New connections. Thanks to engagement by our customers we have made new connections though our online workshops, our community calls and more as we have leveraged different ways we can reach out to our customers and talk with them. these conversations are truly beneficial in us and them getting more from the POS software and the relationships it facilitates.
  • New customers. This is the icing on the cake for us, so many new friends, new connections, new businesses to work with, learn from and share with. Every new customer is this and much more and for this we are sincerely grateful. Indeed, the number of new customers is quite stunning. This year has been a good year for new customers.

We are ending this financial year on a high, and for that we are truly grateful. We are encouraged, too, for what the next financial year will bring, where it will take us, what we will discover and those we will meet.

We understand that for some, these times are not so great. Based on our experience, offer …  plan for better days, train for strength and endurance. Cultivate your land so that it offers abundance for you and all who work with you in your business. yes, it can sound a bit twee … but it is true. The successes we have in business are usually down to planning and commitment to professional and efficient execution.

Roll on 2021/2022, if you anything like this last year it will be awesome!

POS software company satisfying …

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One of the most satisfying parts of what we do here at Tower Systems is helping our small business retail customers see their businesses differently. Slicing data can help achieve this, revealing opportunities previously not seen. #SmallBusiness #Retail #POSsoftware #Help #ShopLocal #AustralianJobs

Seriously, though …

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Today, April 1, is a good day here at Tower Systems. We are grateful to our beta crew for the work they have done proving the latest release of our small business POS software. Their feedback is helpful, inspiring. The next update, and the one after that … they are awesome!

More good things are coming in our software thanks to our beta crew!

Refreshed POS software website

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We are grateful to our in-house designer for fresh retail channel images for our POS software website home page and retail channel landing pages.

Each image has been thoughtfully selected and appropriately accessed for our online and print media use.

The visual refresh of our website reflects the visual refresh of our POS software.

Small business retailers beware POS software comparison websites

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Do a Google search for POS software and most likely ad from several POS software comparison websites will list first.

Do a search for Tower Systems in Australia and, again, most likely ad from several POS software comparison websites will list first.

These Marketing companies are paying for the POS software and for the Tower Systems keywords.

There is no law against it. But … and it’s a big but … there is a law against misrepresentation.

If a software comparison website claims they have done the research for you, if they claim to offer to suggest to you the best businesses, if they pitch anything indicating any research into the products they list, ask for the evidence, ask for proof of the research they undertook not only of the companies they recommend but the companies they do not recommend.

Tower Systems has not been evaluated by any POS software comparison website. They have not seen or used our software, they have not experienced our training. They have not experienced our support services.

No POS software comparison website can speak with authority as to how Tower Systems may compare with any other POS software company in the marketplaces in which we offer our specialty retail POS software:

  • Bike shops.
  • Jewellers.
  • Pet shops.
  • Gift shops.
  • Toy shops.
  • Newsagents.
  • Garden centres.
  • Produce businesses.
  • Farm supply businesses.
  • Homewares businesses.
  • Fishing and Outdoors businesses.
  • Firearms dealers.
  • Music shops.
  • Bookshops.
  • Fabric businesses.

… and more.

Having looked at POS software comparison websites, we can’t see any we recommend, any we would trust to provide valuable help or guidance as to this software or that.

In our opinion, the comparison websites are merely marketping platforms paid by software companies to effectively advertise their businesses.

We suspect this is why some POS software comparison websites pay for keywords that match the names of successful POS software companies.

Our advice: be curious, ask questions, ensure that any claim as to research undertaken has actually be undertaken.

Tower Systems is a local POS software company making POS software for specialty retailers in New Zealand and Australia. We research each retail channel in which we operate thoroughly to ensure that our specialty retail POS software is specialty in function.

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